Fiat Imports wants you to be pleased with every purchase. If for any reason you are not completely satisfied with a product we will do whatever is possible to resolve the situation. In many instances items can be returned for full credit; shipping charges will not be refunded. However, any return requires prior authorization. Please contact us if there is any problem within 10 days of receipt of the item. There are no returns or exchanges after 30 days. Dated or custom ordered merchandise cannot be returned.
For online checkout, we accept Visa, MasterCard and American Express. For payment of invoices, we accept the same credit cards, and also PayPal, and Company Checks.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Orders for items in stock will usually ship the next day. If there are unexpected delays, we will notify the customer. Orders for items not in stock will be shipped out within a day of when we receive the item in stock. We receive shipments typically every 6-8 weeks from our factory.
Orders are shipped Via UPS, USPS, or an LTL Freight Carrier, so your package will arrive safely and with delivery confirmation. (We may use other carriers instead of UPS Ground to expedite your shipment. Standard Ground shipping may include UPS Ground, FedEx Ground, USPS Priority Mail, First Class Mail, Parcel Post, etc.)
Please allow additional processing and delivery time for international orders. International orders will be quoted for the least expensive option. We will require prior approval of estimated shipping charges before we ship. We are not responsible for the payment of local country customs entry, duties or taxes.